How do I return an item?

Good news! We make it as easy as possible to replace or return products to us. Should you need to do this, please contact our E-Store Manager at 206.431.2876 Monday-Friday from 9 a.m. to 5 p.m. PST. We'll get the necessary information from you to issue a call tag to pick up the merchandise. Please do your best to re-pack the item to minimize any damage.


You’ll receive a FedEx return label via email. Olympic will pay the postage for any item being returned or exchanged.


Additional questions or concerns? Email our E-Store Manager via supplies@olympichottub.com, or contact us by phone Monday-Friday from 9 a.m. to 5 p.m. PST at 206.431.2876.

Olympic Hot Tub E-Store is Upfront